Your Research Is Done. Now Ask the Question That Gets It Built.

OVERVIEW

Stakeholders nod at your insights, then ask what to do next. Write sharper How Might We statements and turn research into ideas your team can ship.

ARTIST
Sanjana Patil
Illustrator
You just wrapped a research project. You finished every interview and polished the readout, complete with sharp charts and a few video clips. The finish line sits right there, and you can't wait to hear what your founders and product leads make of what you found.

You present. The last slide lands with a tidy set of next steps. The room smiles back, and then... crickets. You ask, "Any questions?" A few people stare. Some glance at their laptops. Someone answers email. Then you hear the question researchers love and dread in equal measure:
At first, it’s a cold start:
"So what do we build next?"
You prepared for this one. You flip back to your recommendations slide and walk through your thoughts.
"But how do we do that?"

A different way forward

I've stood in that exact room. It feels like failure, as if the whole project missed.

It didn't. You just live too close to the users. You've sat through the interviews, so the next steps feel obvious to you. You reframe problems, sketch iterations, and picture every possible experience without effort. But those instincts don't travel from your head into a report.

So prepare to run an ideation workshop that gets your team working with the insights. And before you jump into ideation, or when you can't run a full session, take one key step first: write How Might We statements.

What are "How Might We" statements?

How Might We (HMW) statements are small, mighty questions. They reframe your insights into opportunity areas and point your team at the problems you found in research.

Each one rewords a core user need you uncovered. That keeps your team focused on the problem instead of leaping to a solution, and it keeps the work user-centered.
Why "How Might We"?
Each word does a job.

- "How" says we don't have the answer yet. It opens many routes to innovation and reminds everyone that we're still exploring the problem and the solution.

- "Might" says many paths exist. It invites creativity, brainstorming, and fresh angles on the problem. This is where innovation enters the process.

- "We" brings in the team. You build a shared understanding of the problem together, and you build the solution together.

How to write a good HMW

The recipe: start with a point-of-view statement, break it down, write as many HMWs as you can, then pick the ones to pursue.

People have used HMWs for years to spark innovation. They also get them wrong. How can something so open-ended fail? Two ways.
Too broad
- How might we make our AI product better?
- How might we make onboarding more usable?
- How might we innovate on AI chat?

Vague HMWs give your team no direction and no spark. They exist to generate ideas you can test with users. Without focus, nobody knows where to start. A good HMW targets a problem.
Too Narrow
- How might we add a progress bar to our agent's task screen?
- How might we win trust by sending a Slack ping every ten minutes?
- How might we stop churn by offering a discount at cancellation?

Narrow HMWs smuggle in a solution. You lose the unexpected ideas, and you want several different ideas to test at the end. Locking onto one idea early kills that.

Here's how I get it right every time.
Step 1: Start with a point-of-view statement
A point-of-view (POV) statement keeps you locked on your users and their needs. Pull the essential needs and pain points from your research. Then combine three elements: user, need, and insight.

Use this template: [user] needs to [need] because [insight].

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For example: a founder running a long AI task (user) needs to know the work hasn't stalled (need) because a silent screen makes them doubt the result and abandon it (insight).
Step 2: Break the POV into pieces
Split the larger problem into smaller, actionable chunks. For our founder, those might be:

- Showing what the AI is doing
- Setting expectations for how long it will take
- Telling the user the moment it finishes
- Letting the user step away without losing trust
Step 3: Write as many HMWs as you can
Take each chunk and put "How might we" in front of it. Use this model to generate them: How might we [intended experience] for [user] so that [desired effect]?

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For example:
- How might we show real progress during long AI tasks for busy founders so that they trust the work is still happening?
- How might we set honest time expectations for long-running tasks so that users don't feel stranded
- How might we notify users the moment a task finishes so that they can leave without worrying?
Step 4: Pick what moves forward
Once you've written as many as you can, choose. In a group, vote. Working alone, poll a few colleagues or go with your gut on what's worth exploring first.

When you're stuck

HMWs can be hard to write. When they won't come, break the big problem into pieces and type "How might we" in front of each piece. Write some that are too narrow or too broad. You can judge them afterward. Just write.

Stanford's d.school offers a set of prompts that generate more HMWs by changing the goal of the question. Here they are, applied to this POV: People who run long AI tasks need to know the AI is still working because a silent screen makes them doubt the result.

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Amp up the good: HMW make every moment of the wait feel useful?
- Remove the bad: HMW remove the silence during the wait?
- Explore the opposite: HMW make waiting the most reassuring part of the product?
- Question an assumption: HMW let people leave and trust that we'll find them when it's done?
- Go after adjectives: HMW make the wait feel short instead of endless?
- ID unexpected resources: HMW report progress through the channels people already live in, like Slack and email?
- Create an analogy from need or context: HMW make a long task feel like tracking a package?
- Play against the challenge: HMW make people want to check in on a running task?
- Change the status quo: HMW make the wait feel delightful?
- Break the POV into pieces: HMW show what the AI is doing? HMW estimate time left? HMW say the moment it's done?

Not every one of these is perfect or doable. They get you unstuck. Stay creative, then cut what doesn't make sense. And borrow from improv: always say "Yes, and..."

What to do next

Generate your HMWs, then pick one or two to pursue. Now design and test.

Sit down with a designer, or a larger group, and sketch every solution that answers each HMW you chose. Too many ideas to test? Vote again.

Pick the best two. Work with your designer to turn them into prototypes, then put those prototypes in front of real users. Learn from what happens, and keep iterating.

That's how a room full of silent stakeholders becomes a team that knows exactly what to build next.

If your team sits on research it can't turn into product, [Mayur Maheshwari / mayur@studioaccorde.com]. Let's turn your insights into the next thing you ship.